In Mozilla Firefox browser to remove all add-ons, remove customizations, and set it to default setting, then you need to Refresh Firefox.
To Refresh Firefox :
1. Go to Troubleshooting Information page.
There are 3 ways to go to Troubleshooting Information page.
• Go to Help menu then choose Troubleshooting Information.
The second way, Click the menu icon at the top right side of the page, then choose Help icon (?).
Choose the Troubleshooting Information.
• The third way. At the address bar, write about:support, it will go to Troubleshooting Information page.
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